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Air Canada will pay compensation to the passengers bumped off flights

Air Canada agrees to pay the compensation to the passengers who are taken off from flights due to overbooked flights. Air Canada filed documents to the Canadian Transportation Agency in which airline proposed compensation to the passengers who have to wait for flights. This proposal was made in response to federal ruling that airline is providing with $100 cash or $200 vouchers to the passengers if flight is delayed which is not reasonable.

Air Canada stated in the documents that passengers who are delayed for more than six to eight hours on domestic flight are eligible for 200% of the one-way fare and passengers who are delayed for up to six hours are eligible for 100% of fare and passengers who waited less than one hour will be provided with $100 to $150 cash as compensation.

References: Air Canada agrees to up compensation for passengers bumped off flights - Need to know - Macleans.ca. (n.d.).

 Retrieved from http://www2.macleans.ca/2013/06/29/air-canada-agrees-to-up-compensation-for-passengers-bumped-off-flights/

Air Canada will launch flights to new holiday destinations

Air Canada Rouge is expected to launch flights to 23 new holiday destinations by the end of 2013-2014 holidays season. Among these new destinations are Caribbean, Central America, Mexico, Las Vegas and Orlando and Sarasota, Fla. "We are going to start and build it up gradually" said president and chief executive Calin Rovinescu. Further he added "We didn't want to start with 10 or 15 aircraft. That creates too much complexity." The Airline said that it also wanted time to launch new leisure service with its peak travel season. Rouge also planned to add more destinations in Europe. 

Reference: Air Canada leisure carrier Rouge to fly to 23 holiday destinations by end of 2014 | CTV News. (n.d.). Retrieved from http://www.ctvnews.ca/business/air-canada-s-rouge-to-fly-to-23-holiday-destinations-by-end-of-2014-1.1341323

A Deafblind woman filed complaint against Air Canada

A deafblind woman, Christine Roschaert, who was going to Alberta through Air Canada has filed a complaint against Airline for a very difficult trip. She has travelled to different countires all over the world to help the people who are deaf and blind like her. She said that she has been on more than one thousand flights including Air Canada but during her flight which she took from Ottawa to Edmonton bothered her. She said that she felt like she was arrested or she was in trouble. Before takeoff She was told that she can travel without medical clearance. She said that this never happened with her before on any flight. Then she was put on different flight where she faced more difficulties. She added that there was no communication and she was scared.

Air Canada says that there are different levels of blindness and deafness due to which they require that passengers with special needs contact their medical desk as each case is unique. Airline can carry a person without attendent if a person has sufficient residual hearing and vision to be able to understand safety instructions in all critical phases of flight. So they took this step to ensure the safety of Ms. Roschaert. 

Reference: Deafblind woman says she was kicked off Air Canada flight in Ottawa | CTV Ottawa News. (n.d.). Retrieved from http://ottawa.ctvnews.ca/deafblind-woman-says-she-was-kicked-off-air-canada-flight-in-ottawa-1.1326111

Entertainment will be streamed on personal electronic devices on Air Canada Rouge

Air Canada Rouge is going to provide streaming of entertainment on personal electronic devices during the flight. Passengers will be able to access the inflight's entertainment system, from movies to TV shows and music through their smartphones, tablet or laptop.

According to Michael Friisdahl, CEO and rouge president, in an interview "It is similar to what you get on Air Canada, except it is on your own personal devices. It gets streamed from within the aircraft." he also added that "People bring their ipads or laptops or iphones and they will be watching or playing their own shows or games." This service will be provided free in month of july as laungh perk but after that additional $5 will be charged to passengers for an unlimited streaming. The seats have been redesigned to remove the entertainment and new hard shell pockets are added in which folded tablets can fit. This initiative will help to shed excess weight and lower the fuel costs.

References: Air Canada Rouge to stream entertainment to personal electronic devices | Toronto Star. (n.d.). Retrieved from http://www.thestar.com/business/2013/06/21/air_canada_rouge_to_stream_entertainment_to_personal_electronic_devices.html

Air Canada decided to reduce prices and increase capacity

Air Canada has announced that it is reducing the costs for passengers by 15 percent along with increasing the capacity of the flights in the mid term. Airline has decided to take these decisions due to low maintenance expenses, new-low cost carrier and adding more tightly packed fuel-efficient jets. The new carrier is aimed at providing more leisure in the flights to the Carribean, United States and other international flights. 

References: Air Canada pushes on with plan to cut costs, boost capacity - BNN News. (n.d.). Retrieved from http://www.bnn.ca/News/2013/6/10/Air-Canada-pushes-ahead-with-plans-to-trim-costs.aspx

New Services in Air Canada's Premium Economy

Air Canada is coming with a solution this summer to the passengers who want more comfort in economy class but at a lower price than the business class. New generation of Airline's jets will feature Premium Economy cabin. This service will be available from july 11 Montreal-Paris-Montreal run. Firstly, this service will be available on flights Montreal-Athens and Toronto to Edinburgh, Venice and Athens. Airline decided to add more numbers of flights later. 



New Premium Economy will come up with several new facilities for the passengers such as improved meals, priority check-in, 2 free checked bags and faster baggage delivery to the carousels. Moreover, seats will be wider with more recline, increased legroom and new 2-4-2 seat configuration. Airline also started a new program that if person buys ticket from aircanada.com and find a lower price ticket on any other website within 24 hours, the difference in price will be recompensed and customer will be provided with $50 bonus to be used in future. 

References: Stretch out in Air Canada's Premium Economy. (n.d.). Retrieved from http://www.calgaryherald.com/travel/Stretch+Canada+Premium+Economy/8216938/story.html