A Deafblind woman filed complaint against Air Canada

A deafblind woman, Christine Roschaert, who was going to Alberta through Air Canada has filed a complaint against Airline for a very difficult trip. She has travelled to different countires all over the world to help the people who are deaf and blind like her. She said that she has been on more than one thousand flights including Air Canada but during her flight which she took from Ottawa to Edmonton bothered her. She said that she felt like she was arrested or she was in trouble. Before takeoff She was told that she can travel without medical clearance. She said that this never happened with her before on any flight. Then she was put on different flight where she faced more difficulties. She added that there was no communication and she was scared.

Air Canada says that there are different levels of blindness and deafness due to which they require that passengers with special needs contact their medical desk as each case is unique. Airline can carry a person without attendent if a person has sufficient residual hearing and vision to be able to understand safety instructions in all critical phases of flight. So they took this step to ensure the safety of Ms. Roschaert. 

Reference: Deafblind woman says she was kicked off Air Canada flight in Ottawa | CTV Ottawa News. (n.d.). Retrieved from http://ottawa.ctvnews.ca/deafblind-woman-says-she-was-kicked-off-air-canada-flight-in-ottawa-1.1326111